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    Home > Parts & Support > Warranty & Maintenance

    Parts & Support

    Notice of incorporating a joint venture company with Shanghai Cooltech Power Company Limited

    Fujian Tide Power Company Limited Notice of incorporating a joint venture company with Shanghai Cool…

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    Warranty & Maintenance

    Wherever your generator sets are, our worldwide service agents and distributors
    can at all time provide you with the most prompt, professional, technical consultancy
    and services. Correct operation in accordance with operating manual, operators should also need to conduct regular inspection, adjustment and cleaning of all parts for smooth
    running and maintaining for the long service life of the machine. In addition, regular
    maintenance and repair is beneficial to preventing all the parts from early tear and wear.
    As a Tide distributor, you can rely on the following quality assurance

    - Supplying qualified Tide Power generator sets;
    - Offering complete technical support, including installation guidance, repair and maintenance services, commissioning guidance etc;
    - Adequate products and spare parts supply;
    - Professional training and troubleshooting for technical staff;
    - Online support for parts ordering and availability., a whole set of parts solution;
    - Online technical support provides video training for product installation, replacement of parts, as well as operation and maintenance guidance;
    - Establishment of a complete customer file and product file;
    - Genuine spare parts supply.

     

    Note: Quick-wear parts, fast consuming parts and any mistakes that arise from man-made faulty operations, negligent
    maintenance and inability to operate and maintain conformity with operation and maintenance instructions, are not
    covered within the warranty coverage.

     



    Tide Power Warranty Policy   Warranty Claim of Tide Power System Co., Ltd  
     

    Wsrranty and Maintenance Guide
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